Our Server Maintenance service will give you on-going maintenance for your server directly from us, all for a reasonable price. This service give you extra peace of mind to our new server customers to ensure their server is working at peak efficiency and maximum security.
When this service is used with our support service you will have the benefit of a system administrator at a fraction of the cost of a full-time administrator.
By choosing our Server Maintenance service you will receive the following benefits:
Installation of latest security updates
When a new security update is made available we will install it on your system within one business day. This ensures the maximum of security for your system and network.
Daily off-site backup service
We provide you with 20GB of off-site storage and install a automatic daily backup system to your server, thus keeping your valuable data safe. Extra space can be provided for $1/GB per month.
The server is monitored 24x7
We check if your server is running correctly and will contact you if for whatever reason the server has gone down.
Hard Drive space is OK
We check to ensure that there is still plenty of hard drive space on your server and we will contact you if space becomes low.
Equipment is running normally
We ensure that all your hardware such as hard drives are operating normally and services such as the web and mail servers are running correctly without any faults.
System hasn't been compromised
We check that your system has not been compromised by an attack from the Internet.
Configuration changes
If the need arises we will make basic changes to your system. These changes include modifying your firewall setting, web and e-mail server setting among other things.
Add/Remove User Accounts (for e-mail, domain account, data security etc.)
We will add and remove user accounts from the server for you. All you have to do is use the support form or e-mail us the username and password and the user will be added within one business day. Everything will be setup for the new user automatically by us.
General Changes
If there is a small change that you require for your server let us know and we will make the change for you.
Server Maintenance $159 (inc GST) per month or $1749 (inc GST) per year
Frequently Asked Questions
Do I need anything special to use this service?
Yes, you will need a permanent connection to the Internet and it is recommended you have a static IP address.
