- Installation of latest security patches
When a new security
patch is made available we will install it on your system within one
business day. This ensures the maximum of security for your system and
network.
- The server is actually working
We check if your
server is running and will contact you if for whatever reason the server
has gone down.
- Hard Drive space is OK
We check to ensure
that there is still plenty of hard drive space on your server and we
will contact you if space becomes low.
- Running temperatures are normal
We check to ensure
that running temperatures are normal and that no cooling fans are
beginning to fail.
- Equipment is running normally
We ensure that all
your hardware such as hard drives, fan and services such as the web and
mail servers are running correctly without any faults.
- System hasn't been compromised
We check that your
system has not been compromised by a attack from the Internet.
- Configuration changes
If the need arises we
will make basic changes to your system. These changes include modifying
your firewall setting, web and e-mail server setting among other things.
- Add/Remove User Accounts (for e-mail, domain
account, data security etc.)
We will add and
remove user accounts from the server for you. All you have to do is use the
support form or e-mail us the username and password and the user will be
added within one business day. Everything will be setup for the new user
automatically by us.
- General Changes
If there is a small
change that you require for your server let us know and we will make the
change for you.
